LeadershipsUncategorizedWork & Career

Inculcating a “Thank you” Culture into your Leadership.

Positivity entails a range of thought patterns and emotions including joy, serenity, amusement, hope, and inspiration. Positivity is vital to the quality of your life as it can have an impact on the state of your mental and physical health.

The human brain may tend to over-focus on negative cues. However, well-crafted words of “thank you” and praise as a leader can serve as a powerful positive reinforcement, guiding members of your team to achieve, change, and grow. Regularly thanking and acknowledging people for their work, you can help to shape a more positive and collaborative office culture, even if you’re not the boss.

Below eight tips are some arts to giving feedback to others in a way that motivates, encourages, and empowers the recipients to do even better.

  • Be specific

A vague, casual “thanks” isn’t nearly as effective as a more detailed comment. After saying “good work”, add more particulars such as, ” I particularly appreciated the way you involve other team members.” Precise comments not only carry more impacts but also provide reinforcement for the performance you want to encourage.

  • Fully engage

Part of the power of saying “thank you” comes from the idea that you care enough to focus on another person. Get full value from the thanks exchange by making eye contact and listening carefully to any response.

  • Write

Don’t forget the power of a handwritten note. It still feels good when another person takes time to sit down and write about what we’ve done.

  • Calibrate your “thank you”

Detailed kudos in response to some little thing may be seen fake and can be embarrassing. Too little gratitude for a huge effort also can feel insulting. The time and style of your tribute should be commensurate with the good work you’re calling out.

A casual email may be adequate to make somebody feel appreciated for a routine task. But the face-to-face encounter is more appropriate if they pulled out all the stops.

  • Be sincere

Disingenuous flattery doesn’t work. It sounds creepy and seldom fools people – at least not for long. Get in touch with your sense of gratitude when you express thanks and speak honestly about how you feel.

  • Be surprising

Formalized praise such as during a review, is important, but not enough. To show you mean it, always express your gratitude or admiration when it’s least or not expected.

  • Be quick

Offer your commendation as soon as possible after the activity that inspired it. Words of thanks and approval (like other feedback) have more impact right after we’ve done the work.

  • Note what’s taken for granted

If we always perform at a stellar level, our colleagues may assume that our high standard is just normal and cease to notice it. Then it feels especially good if someone recognizes how hard we’ve worked to keep up the pace. When you express appreciation to a valuable team member, make it clear that you understand what goes into their good result.

When you regularly look for opportunities to express appreciation, you’re more likely to focus on and support the activities that matter most. Research suggests that taking time to feel grateful can actually reduce anxiety. Saying kind words to others can feel good sometimes hearing their response can feel even better.

So go out there and try these simple techniques and see the positive impact you make on your team.

(img src: 4seeds.co.za)

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Kuru Jerry

Kuru Jerry is an Inspirational Writer and a Career and Counselling Coach, who has groomed and impacted lives through his teachings and works.

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